Diablo Immortal Android Problem - Game Additional Info - eTail USA Blog
Diablo Immortal Android Problem

Diablo Immortal Android Problem

Diablo Immortal game was released on June 2, 2022. However, some problems started to emerge for players who want to play this game on mobile devices. Google Play is required to download the game. Some users are known to encounter an error while trying to download the game from Google Play. During the download phase of the game, the error "Your device is not compatible with this version" is displayed to users. Of course, this error does not mean that the user's device is outdated. It has been determined that this problem is also encountered in devices of higher models. Blizzard has announced that it is working to fix this error. Although the phones of users who receive this error meet the minimum requirements of Diablo Immortal, they have problems with the compatibility of the game's appearance. There are a lot of reports about this bug on Blizzard's page and it primarily affects phones using the Exynos chipset. Some of the phones affected by this error are listed below.


PC Games

  • Galaxy A12
  • Galaxy A13
  • Galaxy A21s
  • Galaxy A51 5G
  • Galaxy A Quantum
  • Galaxy F12
  • Galaxy F62
  • Galaxy M12
  • Galaxy M13
  • Galaxy M62
  • Galaxy Note10
  • Galaxy Note10 5G
  • Galaxy Note10+
  • Galaxy Note10+ 5G
  • Galaxy S10e
  • Galaxy S10
  • Galaxy S10+
  • Galaxy S10 5G
  • Galaxy XCover 5

Diablo Immortal Android Problem Solution

First of all, a complete solution for this error has not been found yet. For a definitive solution to this bug, Blizzard needs to bring an update to the game. Other than this update, there isn't much that players can do on their own. However, users who are looking for a quick solution instead of waiting can install Apk installation tools on their Android phones. This is a risky method and is not recommended by most people. Regardless, people who accept all risks should use an Apk installer. It is possible to reach apk installation tools via Google. After installing the apk installer, the "Installation from Unknown Sources" option must be allowed in the settings of the device. Then the Apk application is opened and "Diablo Immortal" is written in the search section and downloaded. This solution is valid for a short time, it is not possible to offer a different solution without any updates to the game.

Is Blizzard Aware of Android Problem?

With the growing problem of Anroid related to Diablo Immortal, the number of reports created on Blizzard's site has increased considerably. An official named Pezradar deals with the mistakes of people about the game. Pez is part of the team developing Diablo Immortal and has confirmed that this issue is occurring on Samsung phones using the Exynos chipset. This is one of the reasons why the Galaxy S20 series using the Snapdragon CPU system is not affected by the Diablo Immortal Android bug. With a statement from PezRadar, users are expected to relax a bit. Pez announced that game developers have discovered a fix, but added that a new build will be needed to fix Exynos-equipped Samsung phones that don't run Diablo Immortal. The solution of the resulting Android error is an application that takes time. For this reason, users are expected to wait for a while for the solution.

In a different statement, Pez spoke in style. There isn't much that can be done right now to fix the Diablo Immortal Samsung issue. Users who own a smartphone affected by this bug are waiting for a fix by the developers.

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